licin4d Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how licin4d ("we", "us" or "our"), operating through the website at https://licin4d.cam, collects, uses, stores, shares and protects the personal information of individuals ("Users", "you" or "your") who access or interact with the licin4d platform and its associated Services.

licin4d is committed to handling personal data responsibly and transparently. This Policy is designed to give Malaysian adult users a clear and honest account of our data practices so that you can make informed decisions about your engagement with the licin4d platform.

By registering an account, making a deposit, using any feature of the licin4d website or continuing to browse its pages, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the licin4d Services immediately.

This Policy should be read alongside the licin4d Terms and Conditions and Responsible Gambling Policy, which together form the complete framework governing your use of the platform.

Definitions

The following terms carry the meanings set out below wherever they appear in this Policy:

Data We Collect

licin4d collects Personal Data through several channels depending on how you interact with the platform. The categories of data we may collect include:

3.1 Registration and Account Data

• Full legal name and date of birth
• Email address and phone number
• Residential address (city and postcode, e.g., Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru)
• Username and hashed account credentials
• Identity document details submitted for KYC verification

3.2 Payment and Transaction Data

• Bank account numbers or eWallet identifiers associated with your registered payment methods (Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX)
• Cryptocurrency wallet addresses used for BTC, ETH, USDT or LTC transactions
• Deposit and withdrawal amounts, timestamps and transaction reference numbers
• MYR-denominated account balance history for audit and compliance purposes

3.3 Technical and Device Data

• IP address and approximate geolocation derived from it
• Browser type and version, operating system, screen resolution
• Device identifiers and session tokens
• Referring URLs and entry/exit pages

3.4 Behavioural and Usage Data

• Pages visited, features accessed and time spent on the platform
• Game and betting activity logs, including wager amounts, game titles and session durations
• Bonus and promotion interaction history
• Support ticket content and communication records

Data Processing: Legal Basis and Purposes

licin4d processes your Personal Data on one or more of the following legal bases, depending on the nature of the processing activity:

4.1 Where processing is based on your consent (for example, receiving marketing emails), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. You may do so by updating your communication preferences in your account settings or by contacting licin4d support.

Cookies and Tracking Technologies

5.1 licin4d uses cookies and similar technologies (such as local storage tokens and session identifiers) to operate and improve the platform. Cookies help us maintain your authenticated session, remember your preferences and understand how users interact with the licin4d interface.

5.2 The categories of cookies licin4d may use include:

• Essential cookies: Required for the platform to function correctly — including session authentication, security tokens and load balancing. These cannot be disabled without impacting core functionality.
• Analytical cookies: Used to collect aggregated, anonymised data on user behaviour patterns, page performance and feature engagement. This helps licin4d identify and fix issues and prioritise improvements.
• Preference cookies: Store user-selected settings such as display language, timezone and notification preferences.

5.3 licin4d does not place third-party advertising or retargeting cookies on your device without your explicit consent. Where you access the licin4d platform through a referral or affiliate link, a first-party attribution cookie may be set to record the source of your visit for internal accounting purposes only.

5.4 You may control cookie behaviour through your browser settings. Disabling essential cookies will affect your ability to log in and use the Services normally. Disabling analytical cookies will reduce licin4d's ability to diagnose issues affecting your experience.

Data Sharing and Third-Party Processors

6.1 licin4d does not sell, rent or trade your Personal Data to unaffiliated third parties for their own marketing purposes. Data sharing is limited to what is necessary to deliver the Services, comply with legal obligations or protect the integrity of the platform.

6.2 Categories of third parties with whom licin4d may share Personal Data include:

• Payment processors and banking partners: To facilitate deposits and withdrawals via DuitNow, FPX, Malaysian bank networks (Maybank, CIMB, Public Bank, Hong Leong) and cryptocurrency networks.
• Identity verification providers: To conduct KYC checks and document validation in support of age and identity verification obligations.
• Technology and infrastructure providers: Hosting, content delivery, database management and cybersecurity partners who process data under strict contractual confidentiality obligations.
• Analytics providers: Anonymised or aggregated usage data may be processed by analytics platforms to support platform performance monitoring.
• Regulatory and law enforcement authorities: Where licin4d is required by applicable law, court order or regulatory direction to disclose Personal Data, we will comply and, where legally permitted, notify the affected User.

6.3 All third-party Processors engaged by licin4d are required to process Personal Data solely in accordance with licin4d's documented instructions, to maintain appropriate technical and organisational security measures, and to delete or return data upon termination of the processing relationship.

Data Retention

7.1 licin4d retains Personal Data for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal, regulatory or contractual obligations — whichever is the longer period.

7.2 Indicative retention periods by data category are as follows:

• Account and registration data: Retained for the duration of the active account relationship and for a defined period following account closure to meet anti-money-laundering (AML) record-keeping requirements.
• Transaction and payment records: Retained for a minimum period in line with financial record-keeping obligations applicable to licin4d's licensed jurisdiction.
• KYC and identity documents: Retained for the period required under applicable AML and customer due diligence regulations following the end of the customer relationship.
• Support and communication records: Retained for a reasonable period following resolution of the relevant query or complaint.
• Session and analytical data: Typically retained in anonymised or aggregated form after a rolling period to support long-term performance analysis without retaining identifiable records.

7.3 When Personal Data is no longer required and no legal basis for retention exists, licin4d will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures.

Your Rights as a Data Subject

Depending on your location and the applicable data protection framework, you may hold some or all of the following rights in relation to your Personal Data held by licin4d:

• 8.1 Right of Access: You may request a copy of the Personal Data that licin4d holds about you, together with information about how it is being processed.
• 8.2 Right to Rectification: You may request correction of inaccurate or incomplete Personal Data. You may also update certain details directly through your account settings.
• 8.3 Right to Erasure: You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis exists) or where the data has been unlawfully processed. Note that this right may be limited where retention is required by law.
• 8.4 Right to Restriction: You may request that licin4d restricts the processing of your Personal Data in certain circumstances, such as where accuracy is contested or where you have objected to processing.
• 8.5 Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request a structured, machine-readable copy of your data.
• 8.6 Right to Object: You may object to processing based on legitimate interest at any time. You may also withdraw consent to marketing communications at any time.
• 8.7 Right Not to be Subject to Automated Decision-Making: Where licin4d uses automated processes that produce decisions with significant effect on you (for example, automated account suspension), you have the right to request human review of such decisions.

To exercise any of these rights, please contact licin4d using the details in Section 11 of this Policy. licin4d will acknowledge your request promptly and aim to respond substantively within a reasonable timeframe. We may request identity verification before processing certain requests.

Data Security

9.1 licin4d implements technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• TLS/SSL encryption for all data transmitted between your device and the licin4d platform
• Hashed storage of account passwords using industry-standard cryptographic algorithms
• Role-based access controls restricting internal access to Personal Data on a need-to-know basis
• Session timeout mechanisms and multi-factor authentication options for account holders
• Regular security assessments and monitoring of platform infrastructure

9.2 No online platform can guarantee absolute security. While licin4d takes reasonable and proportionate steps to protect your data, you should also take personal responsibility for account security — particularly by choosing a strong, unique password and not sharing your login credentials with others.

9.3 In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, licin4d will notify affected Users and, where required, relevant regulatory authorities, in accordance with applicable notification obligations.

Minors and Age Restriction

10.1 licin4d Services are strictly intended for adults aged 21 and above. licin4d does not knowingly collect Personal Data from individuals under the age of 21.

10.2 If licin4d becomes aware that Personal Data has been collected from a person under the age of 21 — whether through misrepresentation during registration or any other means — the associated account will be suspended immediately, all Personal Data held in connection with that account will be securely deleted, and any funds deposited will be returned to the originating payment method where feasible.

10.3 If you are a parent or guardian and have reason to believe that a minor has accessed licin4d Services using false identity information, please contact us immediately via the details in Section 11 so that we may investigate and act without delay.

Contact Us — Privacy Enquiries

If you wish to exercise any of your data subject rights, have questions about this Privacy Policy, wish to withdraw consent to marketing communications, or need to report a potential data security concern, please contact licin4d through the following channel:

Website Email: [email protected]

When submitting a privacy-related request, please include your registered account identifier, a clear description of your request or concern and, where relevant, the specific right you wish to exercise. This will help licin4d locate your records accurately and respond efficiently.

licin4d aims to acknowledge all privacy enquiries promptly and to respond substantively within a reasonable timeframe. Identity verification may be required before certain requests (such as data access or erasure) are processed, in order to protect your account from unauthorised third-party requests.

For responsible gambling tools, self-exclusion requests or support resources, please visit the dedicated Responsible Gambling page. For all other account and platform questions, please refer to our FAQ.